My bedridden mother needed 24/7 care in her home. I had utilized 2 agencies prior to TenderCare. I did not continue with the first because my attorney advised me against signing their contract, which was heavily slanted toward the agency's interests. The second agency provided care for two months, but was constantly having trouble keeping the 24/7 schedule staffed. Caregivers were frequently changed and they used 6-7 caregivers to staff the schedule, which was very confusing to my Mom. Almost everyday I received calls about scheduling and other problems. At one point to my horror, my Mom was left alone for over two hours when there was a scheduling problem. I contacted TenderCare on a Sunday afternoon, after hours. I received a response in less than an hour and within three hours was informed that they would be able to staff my Mom's schedule with 4 caregivers (each working a 12 hour shift) by Monday morning. I spoke with the owner, Alan. He assured me that TenderCare never calls with problems, they call with solutions. I can attest to the accuracy of that statement. When TenderCare began providing services the rate of calls immediately decreased to once in a great while...once or twice a month, maximum and always with a problem solved. The schedule was stable and the caregivers professional and compassionate. The owners, Alan and Linda take personal attention to a new level. They both came to visit Mom when they first began providing services. They called her to check on her well being and satisfaction during subsequent weeks. On her birthday they stopped by with an orchid, cupcakes and balloons. When it was necessary to bring a new caregiver in, they always had the caregiver come to the house ahead of time to meet Mom and to get to know both the home and her needs. Having the experience of 3 agencies in the Treasure Coast area, I can only say that TenderCare is the very best. They provided both me and my Mom with excellent services and peace of mind. I highly recommend TenderCare.
We were very happy with TenderCare. They were prompt, personal and introduced us to a great caregiver named Maddy. Maddy helped with all household tasks and transportation to the doctors while I recovered from a brief hospital stay. She got me back on my feet very quickly. We will definitely call TenderCare in the future if we need their services again.
I found out hours before I was leaving to go out of town, that I needed to get a sitter for my dad who just had a stroke. I called TenderCare and they were very pleasant and helpful and told me they could assist me. Within an hour the paperwork was filled out and they already had people in place to care for my father. I couldn't believe the quick turn around. Thank you TenderCare for making my life so much easier.
Couldn’t be happier with the assistance that I’ve received with TenderCare. If you have a family member or loved one that needs caregiving at any level, you won’t find a better team to work with. TenderCare is simply the best. They are experienced, capable and compassionate. The quality of caregivers and services that they provide are consistently outstanding and they have the experience to anticipate and guide you through all the inevitable challenges of caring for an aging parent. Their communication is excellent and there is always a knowledgeable and capable person to speak with. Over the past years, TenderCare has done an amazing job at finding caregivers that are a wonderful fit for us and they, and the TenderCare team, have truly become family to ours.
I'm confined to a wheelchair and require home healthcare. About a year ago, I switched from another service that wasn't working out well to TenderCare, which has proven outstanding. Their home health care aides come twice a day; an hour in the morning and an hour in the evening and help with everything from changing my diapers to feeding the dog. Since my wife is a retired nurse, that's all the help I need for now. I can't recom mend them more highly! Their care givers are well qualified and well trained and professional.
Tender Care Services was extremely helpful to me. That were prompt and efficient. The woman they sent to help my father when he was ill was understanding and was very patient with him. I would recommend this Home Health Care. Thank you very much for helping us in our time of need.
My name is Frank Sprella and I have been a client of Tender Care Services since September 2015. During that time I have had the privilege of working with Edward Evans as a coordinator placing me with a caregiver who would be the right fit for me and my needs. He was very successful and I am very pleased with the services that have been provided.
It has been a pleasure working with Tender Care. They are efficient, professional, and mostly, caring about their clients. Thank you for your services.
We are so thankful for Alan Pearce and his family, and caregiving crew (staff) particularity, GeGe, Pauline, and several others who cared for our elderly, recently infirmed parents during this past year. From my initial call to ask questions, to the many follow-up calls due to our long distance away, to the problems that surfaced with the changing needs of care, to the care during a critical hospital stay for their complex and different needs. We knew this was going to be difficult to find the level of care with the balance of being there but "unseen", helping but allowing independence, not taking things personal (when one doesn't feel well...well, you know....) and all the understanding and compassion that goes along with that. These caregivers were dutiful, stretched and patient, Alan is second to none in his genuine care and rapt attention to get things worked out with a feasible solution, and with many different family members with different concerns, yet none of us readily/locally available. The family is thankful for the peace of mind that allowed us to regularly visit but keep our lives at home away intact as transporting was not a good option. Thank you ever so much, Alan. We are always your debtor and friends.