If you have a long-term care insurance policy, TenderCare Services will happily help you identify your allowances at no cost or obligation. We can also assist you in setting up your claim and forwarding all ongoing documentation (including in-home care invoices and visit notes) to your long-term care insurance company. This complimentary service is available to all clients who would like any level of assistance in navigating the sometimes complex claims process. Our goal is to make our client’s experience as pain-free as possible and to help unlock access to well-deserved long-term care benefits.

We work with many long-term care insurance companies, including John Hancock, MetLife, Genworth, Senior Health Insurance of Pennsylvania (S.H.I.P), and C.N.A, to name a few.

To get started, we will need your policy information and claim number. Long-term care insurance companies will usually send a representative from their company to do an initial claim assessment (usually a registered nurse), who will observe you throughout your daily routine. It is sometimes helpful to have someone with you during this assessment for support; TenderCare can offer this support service as a courtesy to new clients.