In order to ensure that all of our valued customers receive the excellent on-going service they have come to expect from TenderCare Services, we rely on feedback through client surveys.

As a family owned and operated Home Care Agency, our highest priority is to ensure that we consistently offer exceptional service to every single one of our clients, enabling them to continue to live happily and independently within their own homes.  The client survey allows us to step back and assess our performance through client feedback and also endeavor to ask our clients what else we can do to improve our service.

We were delighted to receive an excellent response from our clients, who gave us very high praise in all aspects of the survey, as seen below:

“I would recommend TenderCare Services to provide Home Care to others?”

• Strongly Agree:  76%
• Agree: 24%
• Neutral: 0%
• Disagree: 0%
• Strongly Agree: 0%

94% of our clients said that they “received good value for money”!

“Caregivers are courteous, professional, punctual and attentive?”

• Strongly Agree:  94%
• Agree: 6%
• Neutral: 0%
• Disagree: 0%
• Strongly Agree: 0%

100% of our clients said that they felt their caregiver’s had been a good match for them.

For more information, please call toll free on: 1877-263-3570